What is localmusic.ie?
Localmusic.ie is a comprehensive music catalogue for music customers in Ireland which aims to give you, the customer, the best value for money. Our catalogue has the benefit of offering you the widest range of product choice at competitive prices which you can then purchase from your participating local music shop. We have a list of over 50 participating music stores countrywide. localmusic.ie marries the best of contemporary technology with the best retail practice in that it provides the advantage of web choice and price with the personal service you associate with your local music dealer.

What are the benefits of buying from localmusic.ie?
The difference between localmusic.ie and other websites is that it allows you the widest choice and low prices with the added benefit of buying locally and receiving the personal assistance, advice and back up that you as a customer should expect. If you wish, you can consult your local music retailer and get advice before purchasing and you have the security of knowing that you will get back up or further advice on your purchase after buying.

The added bonus for you as a customer is that when you buy from localmusic.ie you are supporting local business and keeping music alive and well in your community without paying more or sacrificing choice of product.

How do I find my nearest participating local music shop?
The following is a list of participating local music shops:

CARLOW
IM IN MUSIC, 4A Hanover Court, Kennedy Avenue, Carlow

CAVAN
MUSIC MAN, Unit 2 Loughtee Business Park, Drumalee Cross, Cavan

CLARE
CUSTYS MUSIC, Francis Street, Ennis, Co. Clare

CORK
THOMAS  BAYLOR, Newmarket Street, Fermoy, Co. Cork   
CROWLEYS MUSIC, 29 McCurtain Street, Cork  
PRO MUSICA, 20 Oliver Plunkett Street, Cork 
BILL RUSSELL, Parnell Place, Cork 

DONEGAL
PATRICK WARD, Castle Street, Donegal, Co. Donegal
REYNOLDS MUSIC, Station Roundabout, Letterkenny, Co. Donegal 

DUBLIN
GOODWINS, 134 Capel Street, Dublin 1
JIMI'S MUSIC STORE, Unit 2b Ballymount Drive, Walkinstown, Dublin 12
METRO MUSIC, Rathfarnham Shopping Centre, Rathfarnham, Dublin 14
PERFECT PITCH, 35 Exchequer Street, Dublin 2 

GALWAY
BACK TO MUSIC, 29 Upper Abbeygate Street, Galway 
MODERN MUSIC, Corn Stores, Middle Street, Galway
POWELLS, The Four Corners, Galway

KERRY
SOUNDZ OF MUSIC, Henry Street, Kenmare, Co. Kerry
HUGH CULLOTY, 28 The Mall, Tralee, Co. Kerry
VARIETY SOUNDS, College Street, Killarney, Co. Kerry

KILDARE
DK MUSIC, The Court Shopping Centre, Newbridge, Co. Kildare
K'N'B MUSIC, Unit 2, Main street, Maynooth, Co. Kildare
JAM MUSIC, 56 South Main Street, Naas, Co. Kildare
AMBROSE DONEGAN, 30 North Main Street, Naas, Co. Kildare

KILKENNY
ESSANESS MUSIC, 1 Kieran Street, Kilkenny

LAOIS
ANTHEM MUSIC, 59 Main Street, Portlaoise, Co. Laois

LIMERICK
SAVINS MUSIC CENTRE, 111 O'Connell Street, Limerick
FUTURE SOUND & VISION, Newtownmahon Hse, Mulgrave St., Limerick

LONGFORD
DENNISTON'S, Centenary Square, Longford

LOUTH
BEAT IT MUSIC, Main Street, Blackrock, Dundalk, Co. Louth
CUSTOM IRISH DRUMS, Stephenstown Pond, Knockbridge, Co. Louth
DUNDALK MUSIC STORE, The Demense, Dundalk, Co. Louth

MAYO
COLLINS MUSIC, Castle Street, Castlebar, Co. Mayo
DOWNTOWN RECORDS, Ellison Street, Castlebar, Co. Mayo 
THE MUSIC STORE, New Antrim Street, Castlebar, Co. Mayo

MEATH
THE MUSIC BOX, 15A Trimgate Street, Navan, Co. Meath
MICHAEL McGOLDRICK, 22 Braws Hill, Navan, Co. Meath 

OFFALY
TULLAMORE SOUND CENTRE, Harbour Street, Tullamore, Co. Offaly

SLIGO
THE RECORD ROOM, Grosvenor house, Grattan Street, Sligo

TIPPERARY
PREMIER MUSIC STORE, O'Connell Street, Clonmel, Co. Tipperary 
RICHARDSONS MUSIC CENTRE, 81 Connolly Street, Nenagh, Co. Tipperary
DANNY RYAN, Bank Place, Tipperary, Co. Tipperary
TOM STAPLETON, The Music Store, Roscrea, Co. Tipperary

WATERFORD
BEN O'NEILL, O'Connell Street, Dungarvan, Co. Waterford
JOHN PALMER MUSIC, 7 Georges Street, Waterford, Co. Waterford

WESTMEATH
MIDLAND SOUND, Castlemaine Street, Athlone, Co. Westmeath
SOUND FACTORY, Upper Irishtown, Athlone, Co. Westmeath
ROCHFORT'S, 40 Dominic Street, Mullingar, Co. Westmeath

WEXFORD
JOHN CLOKE, 6 Weafer Street, Enniscorthy, Co. Wexford
DAVITT SOUND & LIGHT, Coolbawn, Ferns, Co. Wexford
JOHN ROCHE, Peter Street, Wexford
TRAX MUSIC STORE, Whitemill Road, Wexford

WICKLOW
POWERSOUND, 12 Main Street, Arklow, Co. Wicklow
TRACK ONE, Main Street, Wicklow, Co. Wicklow

Or you can click here to view an interactive map of stores across the country.

How do I order from my nearest participating local music shop?
It is pretty easy. You just add the items you want to your shopping cart, when you go to checkout we will ask you to set up an account if you don't already have one. You will be required to put in your participating local music shop name/code which you can obtain from the website list or directly from your local retailer. This is done in one step and then you can pay for your items using our secure server. Next time you come along you can log in and the checkout procedure will be even easier. Once your order is placed you can view the status by logging into your account.

Which payment methods do you support?
We take the following:

• Visa
• Mastercard
• Laser (for orders up to €299)

Delivery and Delivery charges
You should receive your goods within 2-5 working days. Delivery must be to the address at which your payment card is registered. All deliveries must be signed for. Please make sure you keep the receipt enclosed with your goods. Delivery to PO boxes is not possible. We make every effort to keep our delivery charges as low as possible. Our charge depends on the volume / weight of goods you select at the time of placing the order. You only pay one delivery charge, irrespective of the number of products ordered. On orders over €140 (in Ireland only), delivery is FREE.

Current Shipping Rates

MAX WEIGHT (Kg)	Price
0.05	€0.95
0.25	€1.35
0.5	€1.90
1	€3.00
1.5	€6.00
2	€6.00
26	€6.00
27	€6.00
28	€6.00
50	€12.00

Note: These rates are subject to change without notice should the rates we are charged increase.

What happens to my order if I am not there to receive my parcel?
If there is no one to receive your parcel, a card will be posted through your door advising of a delivery attempt. There will be a contact telephone number on there for your local depot. If you telephone the number on the card you will be able to re-book a delivery day, or arrange to pick the parcel up from the depot.

What do I do if there is a shortage or damage in transit to my order?
Any shortages or damages must be reported to the company within 24 hours or next working day from the delivery date.

Is ordering secure?
It certainly is, all orders are taken over a secure server based in Dublin, Ireland. We use 128 bit encryption so your information is 100% safe. You credit card information is sent to REALEX for processing and we do not store your credit card information.

I'm having problems viewing your site, what's up?
We recommend you use the latest version of Mozilla Firefox, Internet Explorer or Google Chrome to view the site. Cookies and JavaScript should be enabled. Sometimes our news requires Macromedia Flash.

Stock levels
Orders are subject to availability and the stock listing of a product on our web site does not guarantee stock availability. We do however, try to represent accurate stock availability information on our site at all times.

Can I track my order?
What happens if the products are out of stock?
If your order contains any products that are not in stock you will be contacted by a member of our service team with a supply date (ETA) when an ETA becomes available.

Cancellation procedure & returns policy
When purchasing goods or services from localmusic.ie your contract is with Waltons Music Ltd. Localmusic.ie is a division of Waltons Music Ltd which is a registered company in Ireland at Unit 6, Rosemount Park Drive, Rosemount Business Park, Ballycoolin Road, Dublin 11. Registration No: 24180. All goods and services are sold in accordance with The European Directive on Distance Selling (Directive 97/7/EC). This directive essentially ensures that the consumer is given clear information about the goods and services the supplier is offering, is provided with an order confirmation via email and has a "cooling off" period of 7 working days after the day of delivery - during which time the consumer may cancel the contract by notifying the supplier of their request to cancel either in writing or by email. To cancel this contract or report a fault, please notify us in writing or by email. A telephone call is not sufficient unless both you and localmusic.ie agree otherwise. This law also assumes that the consumer has a duty of care for the products during the cancellation period and while the goods are in their possession. Goods must be returned and re-packed in the original packaging as received complete 'AS SOLD' and in 'AS NEW' condition (if the packaging has been opened to examine the product/s it must have been done so without damaging the packaging or the product/s in any way). Please Note: Waltons Music Ltd has the right to terminate the contract in the event that the goods are unavailable, mispriced or cleared funds are not received.

Please note that cancellation of contracts for the purchase of copyrighted goods (all software, media and sample CDs) cannot be accepted where the item has been unsealed. Goods ordered specifically to meet a consumer’s requirements plus contact products such as Microphones/Brass/Woodwind/in-ear systems and strings are non-returnable and excluded from the "cooling off" period/return option.

The consumer will be responsible for the cost of and return arrangements of any goods to us, under the "7-day cooling off period". localmusic.ie strongly recommend that if returning goods that customers use an insured courier service, as localmusic.ie will not be responsible for the goods until they have been checked and signed for. localmusic.ie will pay and arrange a collection from you if you report a product fault during the initial 7 day period and the goods prove to be faulty. Similarly, in the case of returns/complaints that can be attributed to an error by localmusic.ie, localmusic.ie will cover the cost of collecting goods during the "7-day period". Please inform us (in writing with the returning product/s) of the reason for which the goods are no longer required or wanted.

All localmusic.ie products are covered by a standard one year warranty. If a fault should occur with your product after the first 7 days of receipt, you may wish to return the product, with a copy of your online receipt and a full written description of the fault to our returns department. Our returns department can send your faulty products to the manufacturer or authorised service centre on your behalf. Goods being returned must be shipped at the expense of the customer and by-own means. If the product is found to be faulty and is within the warranty period we will repair it free of charge and return the products to you.

The company will not accept any returns without a valid returns authorisation. To obtain a return authorisation please email info@localmusic.ie. The company reserves the right to make a re-stocking charge in the case of goods incorrectly purchased.

If all of the contents of your order are in stock and the order is placed before 2pm, goods will normally be shipped the same day. You will receive an email advising you of its despatch and the delivery details. Your order status will change to 'Shipped' when one or more of your ordered items has been dispatched from our warehouse.

Waste from electrical and electronic equipment (WEEE)
Waste from electrical and electronic equipment (WEEE) has been identified as a priority waste stream by the European Commission due to its potentially hazardous nature, the consumption of resources used during the manufacture of electrical and electronic equipment and the expected WEEE growth rates. Prior to the introduction of the WEEE Regulations 2005 much of the electrical and electronic equipment (WEEE) in Ireland was disposed of in the municipal waste stream directly to landfill. This is not an ideal solution as WEEE can contain harmful substances that could cause problems to human health and the environment if not treated properly on disposal. In addition production of EEE involves non renewable energy and raw material resources which cannot be recovered if WEEE is disposed of indiscriminately. The WEEE Directive aims to reduce quantities of WEEE disposed of to landfill and reduce the harmful effects caused by WEEE on health and the environment whilst conserving natural resources.

Product Recycling Fund (PRF)
Directive of the European Parliament on Waste Electrical and Electronic Equipment (WEEE)
From Saturday, August 13th 2005 under new WEEE Regulations regarding the composition of electrical and electronic equipment and the elimination of resulting waste, the WEEE recycling value chain is effective. From this day on we must improve the preservation of the environment and avoid waste of primary materials.

New Regulation:

Separate collection: An adapted treatment
This regulation supports recyclable-waste collection of electrical and electronic equipment and appropriate consequential processing, with a view to recycle and reuse the waste. Dangerous components from some equipment can be isolated using an adapted treatment and the product can be better recycled.

Financing of the recycling value chain
Environmental Management costs are being introduced under the 2002 EU Directive on Waste Electrical and Electronic Equipment (WEEE) to fund the recycling, processing and safe disposal of old electronic equipment The amount corresponds to the cost of recycling for an end-of-life product and is entirely given to the compliance scheme for waste from electrical and electronic equipment in charge of recycling the end-of-life product. The amount may vary mostly depending on the category.

Recyclable-waste collection for end-of-life products

This selective collection will ensure the recycling of current products on the market once they reach the end-of-life stage.
localmusic.ie offers to collect your electrical or electronic end-of-life products for free. In order to arrange for a free take-back, please contact our Customer Service by e-mail at info@localmusic.ie

Conditions for collecting end-of-life goods

• The system is based on "1 product collected for the purchase of 1 product".

• Products must be from a similar category or have the same function. For example, if you purchase an amplifier, we will take your old amplifier back and ensure free recycling in an ecological manner. If you purchase a guitar, we will not take back your old amplifier.

• You will be notified 24 hours before the collection of your product by Dpd Ireland. Please ensure that the old product has been cleaned and disconnected from any utilities and is ready for immediate collection.

Local authorities accept household WEEE free of charge at its civic amenity site from members of the public. For more information about removal services or areas where products can be brought to in their local area, please contact your local authority. Check out the website www.weeeireland.ie for more information.

Online price display and information
All prices on the localmusic.ie website include the PRF cost (Producer Recycling Fund). Information about the Environmental Management Cost and the Producer Recycling Fund is available by clicking on the links that appear when the following is mentioned: "Producer Recycling Fund" and "PRF".